Hotel Royal Bengal

Our Policy

image
Hotel Royal Bengal is a city based boutique hotel offering leisure, luxury & peace of mind . Nestled in the serene and lush green environs of Santiniketan, the cultural hot-spot of Bengal.

Terms and Conditions

  • Tariff The tariff is for the room only and is exclusive of any government taxes applicable Meals and other services are available at extra cost.
  • Settlement Of Bills Bills must be settled on presentation, personal cheques are not accepted.
  • Company's Lien On Guest's Luggage And Belongings In the case of default in the payment of dues by a guest, the management shall have the linen on their luggage and belongings, and be entitled to detain the same and to sell or auction such property at any time without reference to the guest. The net sale proceeds will be appropriate towards the amount due by the guest without prejudice to the management's rights to adopt such further recovery proceedings as my be required.
  • Departure Check out time is ( mention your checkout time here ) please inform the reception if you wish to retain your room beyond this time. The extension will be given depending on the availability. If the room is available, the normal tariff will be charged. On failure of the guest to vacate the room on expiry or period the management shall have the right to remove the guest and his/her belongings from the room occupied by the Guest.
  • Luggage Storage Subject to availability of the storage space, the guest can store luggage in the luggage room, at the guest's sole risk as to loss or damage from any cause, Luggage may not be stored for a period of over 30 days.
  • Guest's Belongings Guests are particularly requested to lock the door of their rooms when going out going to bed. For the convenience of the Guest, electronic safety lockers are provided in the room to store any valuables. The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest's belongings or any other property from either the hotel room or the locker or any other part of the hotel for any cause whatsoever including theft of pilferage.
  • Pets Mention your policy for Pets ( allowed or not- allowed ) / (Allow us to make separate arrangements. )
  • Hazardous Goods Bringing goods and/or storing of raw or exposed cinema films, or any other article of a combustible or hazardous nature and/or prohibited goods and/or goods of objectionable nature is prohibited. The Guest shall be solely liable and responsible to the management, its other guests, invitees visitors, agents and servants for all loss financial or otherwise and damage that may be caused by such articles or as a result of the guests' own negligence and non-observance of any / instructions. Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals and pungent food are strictly prohibited on hotel premises.
  • Damage to Property The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.
  • Management's Rights It is agreed that the guest will conduct him/ herself in a respectable manner and will not cause any nuisance or annoyance within the hotel premise. The Management has the right to request any guest to vacate his/her room or other areas of the hotel forthwith, Without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default, the Management has the right to remove the Guest luggage and belongings from the room occupied by him/her.
  • Relation between Management and Guest Nothing hereinabove shall continue or be deemed to constitute, or create any tenancy or sub-tenancy, or any other right to interact in the hotel premises or any part of portion thereof, in favour of any Guest or resident or visitor, and the Management shall always be deemed to be in full and absolute possession of the whole of the hotel premises.
  • Government rules and regulations and application of laws Guest are requested to observe, abide by confirm to and be bound by all applicable acts and laws and Government rules and regulations in force from time to time.
  • Photographs and Video's Using photographs and video's taken in the hotel for commercial or public purposes is illegal. Those who do so will be subject to prosecution.

Cancellation & Refund Policy

  • During Poush Mela and basanta utsav any booking No Refund Percentage of deduction on advance:
  • More than clear 16( Sixteen) days : 20% of the room rent will be deducted Between Clear 08(Eight) Days.
  • Clear 15(Fifteen) days: 40% of the room rent will be deducted Between Clear 04(Four) days & clear 80% of the room rent will be deducted.
  • Less than or equal to 03(Three) days: No refund
image
book-direct

Why book direct?

We would like to book your stay directly at our website. Only then we can guarantee you the lowest price, best service and this special offer.

  • Best rate guaranteed!
Book Now

Review Summary

4.71
Out of 5

Guest Reviews Based on 11 Reviews

Reviews for

5 Family with young Children
2 Group of Adults
3 Mature Couple
1 Alone
0 Young Couple

Score breakdown

  • Value
    4.36
  • Staff service
    4.64
  • Rooms
    4.73
  • Location
    5.00
  • Friendliness
    4.64
  • Cleanliness
    5.00
  • Breakfast
    4.64
  • 3.00

    Dr Prasanta Chakraborty Family with young Children Oct 20, 2024

    "Stay at Royal bengal"

    Fantastic location, top notch room amenities . Pathetic service persons and so surprisingly bad restaurant service

    Location Room amenities
    Service Restaurants

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 4.86

    Seema Ghose Family with young Children Oct 02, 2023

    "Satisfactory "

    Rooms were clean like bed linens curtains pillow covers etc Hospitality excellent Well behaved staffs Food quality was very good and tasty Very prompt response

    Stay was satisfactory Well managed Good administration
    Towels need to be changed All washrooms should have separate geiser.

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 4.86

    Trina Chakrabarty Alone Jul 27, 2023

    "Excellent service "

    I am pretty satisfied with the service provided by the hotel and their food was also of good quality and taste. Staying alone, I faced no problems or discomfort and received cooperation in all aspects. I recommend this place highly for lodging.

    Reply by hotelier : Good Evening madam request to you please share your valuable review our Hotel royal bengal trip advisor & Google account please find the review link http://www.tripadvisor.in/UserReviewEdit-d1640858?m=66883 Greetings from all of us at Hotel Royal Bengal Santiniketan!! Thank you so much for choosing to stay with us .Thanks for sharing your valued feedback It was indeed a pleasure to host you at our Hotel. The entire team of our hotel is delighted to see their service being appreciated in this forum. We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times. Hope to see you soon. Warm regards, Team Royal Bengal

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 5.00

    ANIRBAN SINHA Family with young Children Jul 24, 2023

    "Very good "

    Very good keep it up

    Reply by hotelier : Greetings from all of us at Hotel Royal Bengal Santiniketan!! Thank you so much for choosing to stay with us .Thanks for sharing your valued feedback It was indeed a pleasure to host you at our Hotel. The entire team of our hotel is delighted to see their service being appreciated in this forum. We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times. Hope to see you soon. Warm regards, Team Royal Benga Good Evening Sir request to you please share your valuable review our Hotel royal bengal trip advisor & Google account please find the review link http://www.tripadvisor.in/UserReviewEdit-d1640858?m=66883

    All
    Nil

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 4.71

    JYOTI KANTHAL Mature Couple Jul 17, 2023

    "Wonderfull Staycation"

    We had choose the hotel from internet randomly and stayed there for one day . Its an awesome experience with satisfied service . Pool, garden , wifi, restaurant all are available and accessible in place. Staff behavior is also very friendly and required service is so prompt.

    Reply by hotelier : Greetings from all of us at Hotel Royal Bengal Santiniketan!! Thank you so much for choosing to stay with us .Thanks for sharing your valued feedback It was indeed a pleasure to host you at our Hotel. The entire team of our hotel is delighted to see their service being appreciated in this forum. We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times. Hope to see you soon. Warm regards, Team Royal Benga Good Evening Sir request to you please share your valuable review our Hotel royal bengal trip advisor & Google account please find the review link http://www.tripadvisor.in/UserReviewEdit-d1640858?m=66883

    Pool, Food and Room Service
    It will better if exhaust fan installed in bathroom

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 5.00

    Tanushree Biswas Group of Adults Jun 26, 2023

    "Weekend visit"

    Accommodation and service was excellent.. overall I will rate 10 on 10

    Yes
    No

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 5.00

    Partha Pratim Mukherjee Family with young Children Mar 26, 2023

    "Pleasant Experience."

    Well, first of all I thank Hotel Royal Bengal Pvt. Ltd. a lot for making our Tour at Shantiniketan so special. The amenities we were provided here was excellent. I wish Hotel Royal Bengal Authority and Team a very prosperous future. Again thanks a lot . . .

    Hospitality, Cleanliness, Food Quality ... Excellent . . .
    Nothing . . .

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 5.00

    PROBAL DASGUPTA Mature Couple Mar 20, 2023

    "Excellent affordable hotel in Bolpur "

    Very good hotel. We are highly satisfied.

    Room, room facilities, staff behaviour, free breakfast.
    Nothing

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 5.00

    Sachin Chandra Pal Mature Couple Sep 20, 2022

    "Happy Stay"

    My Pranab and Sachin Chandra's families stayed for 3 nights. really enjoyed with service and facilities.

    All good

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 4.43

    SAMRAN BANERJEE Group of Adults Sep 06, 2022

    "Best place to stay with family with ample amenities."

    Must visit.

    Rooms, Maintenance, Cleanliness, Pool area, Restaurant ambience, Taste of food, restaurant behaviour.
    Quantity of food, No balcony in three bed room.

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast
  • 5.00

    Debasmita Chatterjee Family with young Children Jul 25, 2022

    "Review"

    Very good

    • Value
    • Staff service
    • Rooms
    • Location
    • Friendliness
    • Cleanliness
    • Breakfast